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AdvancedCare,
Enterprise EHR built for hospital networks

AdvancedCare — Healthcare Case Study

Comprehensive EHR system with integrated telehealth, insurance claims processing, and patient data management for hospitals and clinics.

Client
Woyce
Healthcare
Engagement
Design + Build
Full delivery
Year
2023
Delivered
Team
Woyce
4 disciplines
Stack
Angular · Node.js
+ 5 more
Status
● Live
In production
🔒 advancedcare.com
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01 / 09
The outcomes

Three numbers that
tell the story upfront.

01Faster medical
50%

Faster medical coding

Comprehensive EHR system with integrated telehealth, insurance claims processing, and patient data management for hospit…

02Reduction in
30%

Reduction in claim denials

Comprehensive EHR system with integrated telehealth, insurance claims processing, and patient data management for hospit…

03Providers onboarded
200+

Providers onboarded

Comprehensive EHR system with integrated telehealth, insurance claims processing, and patient data management for hospit…

Want the full story? Keep scrolling for the problem we solved, what we built, and the results it delivered.
03 / 05
The problem

Before we got here,
here's what wasn't working.

AdvancedCare is an enterprise-grade Electronic Health Record system built for hospital networks managing hundreds of providers and thousands of daily patient encounters. It unifies clinical documentation, revenue cycle management, and patient engagement in a scalable multi-tenant architecture.

“HIPAA multi-tenant data isolation”
— A core challenge we solved

We confirmed every challenge with the team before writing a line of production code. The right column lists the pain points we tackled head-on and how we approached each one.

What wasn't working

BEFORE

HIPAA multi-tenant data isolation

Row-level security policies in PostgreSQL combined with AWS RDS encryption at rest and in transit.

#1

Slow report generation for large patient datasets

Moved heavy aggregations to pre-computed Redis cache layers, refreshed nightly via scheduled Lambda jobs.

#2
What they came to us with“We need this solved. Can you help?”
03b / 05
Our approach

Don't over-engineer.
Solve what matters, ship fast.

The instinct on complex projects is to rebuild everything from scratch. We pushed back. A full rewrite often means months of regressions while engineering rebuilds features that were already working.

We mapped the existing workflow against actual usage. The result was clear: a small set of features accounted for the majority of user time. We rebuilt the core, shipped fast, and extended outward.

Operating principleSolve the highest-leverage problems first. Validate before building. Ship a v1 that proves the concept, then iterate — rather than waiting for a perfect v1 that never ships.

On the technical side, we made clear decisions early and held them. The right column shows what we chose, and why.

4 decisions we made early

CHOSEN / REJECTED
Decision 01

Secure Multi-User Authentication — how we built it

Chose

Custom Secure Multi-User Authentication — built for this product's exact needs and data model.

Rejected

Generic SaaS tool that would require heavy workarounds and compromise the user experience.

Decision 02

Real-Time Eligibility Check — how we built it

Chose

Custom Real-Time Eligibility Check — built for this product's exact needs and data model.

Rejected

Generic SaaS tool that would require heavy workarounds and compromise the user experience.

Decision 03

Utilization Review Work Center — how we built it

Chose

Custom Utilization Review Work Center — built for this product's exact needs and data model.

Rejected

Generic SaaS tool that would require heavy workarounds and compromise the user experience.

Decision 04

Comprehensive Billing & Coding Workspace — how we built it

Chose

Custom Comprehensive Billing & Coding Workspace — built for this product's exact needs and data model.

Rejected

Generic SaaS tool that would require heavy workarounds and compromise the user experience.

04 / 05
What we built

10 features that
define the product experience.

Every feature was scoped and shipped with the same priorities: speed, reliability, and staying out of the user's way.

Healthcare/Secure Multi-User Authentica…
Secure Multi-User Authentication
FEATURE 01

Secure Multi-User Authentication

Users can log in securely with email/password or a magic link, with distinct patient and practitioner account types for proper access control.

50%Faster medical coding
Healthcare/Real-Time Eligibility Check
Real-Time Eligibility Check
FEATURE 02

Real-Time Eligibility Check

Users can instantly verify insurance coverage and review pending or denied claims before services are delivered.

30%Reduction in claim denials
Healthcare/Utilization Review Work Cent…
Utilization Review Work Center
FEATURE 03

Utilization Review Work Center

Users can monitor service requests and authorization statuses in one centralized workspace, including insurance IDs and request state.

200+Providers onboarded
Healthcare/Comprehensive Billing & Codi…
Comprehensive Billing & Coding Workspace
FEATURE 04

Comprehensive Billing & Coding Workspace

Users can review medications, clinical details, and coding tools in one place to prepare complete records before final claim submission.

99.5%System availability
Healthcare/Automated Claim Creation & T…
Automated Claim Creation & Tracking
FEATURE 05

Automated Claim Creation & Tracking

Users can auto-generate claims and track them from submission to payment, with clear indicators for validated or manually reviewed claims.

Healthcare/Financial Reporting Dashboar…
Financial Reporting Dashboard
FEATURE 06

Financial Reporting Dashboard

Users can view total payments, outstanding balances, and flagged errors, then generate filtered reports by payer, treatment, or date range.

Healthcare/Automated Credential Verific…
Automated Credential Verification
FEATURE 07

Automated Credential Verification

Users can manage certification and verification tasks through a calendar-based workflow to track credentialing milestones and compliance.

Healthcare/Credentialing History & Expo…
Credentialing History & Exporting
FEATURE 08

Credentialing History & Exporting

Users can review provider license history, expiration timelines, and network affiliations, then filter and export administrative reports.

Healthcare/Social Outreach Management
Social Outreach Management
FEATURE 09

Social Outreach Management

Users can create, schedule, and track Facebook posts with visibility into run times, engagement, and audience insights.

Healthcare/Account Profile & Settings
Account Profile & Settings
FEATURE 10

Account Profile & Settings

Users can update personal details, manage profile images, and connect social media accounts from a single settings hub.

05 / 05
The outcome

What changed,
measured against the day-one baseline.

We benchmark before we touch anything, logging every metric below against its state before we wrote a line of production code.

Metric
Baseline
After Woyce
Faster medical codingAdvancedCare · Healthcare
Legacy
50%
Reduction in claim denialsAdvancedCare · Healthcare
Legacy
30%
Providers onboardedAdvancedCare · Healthcare
Legacy
200+
System availabilityAdvancedCare · Healthcare
Legacy
99.5%
Live project
AdvancedCare
advancedcare.com
View live site
05b / 05
Standards & compliance

What this build had to get right,
beyond the feature list.

Compliance posture
  • Row-level security policies in PostgreSQL for multi-tenant HIPAA data isolation
  • AWS RDS encryption at rest and in transit
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